Normal Web Site Usage:
Our Web site is designed to provide you with the latest information about our products and services. Many pages of our Web site can be accessed without providing information that identifies you personally, such as your name, e-mail or postal address, or telephone number. We collect such information from our Web site only if you choose to provide it by entering it on one of our Web pages.

When you visit our site, we typically collect information such as your Internet service provider (ISP), the Web site that referred you to us, the pages you request, and the date and time of your visits. We use this information to generate statistics about our Web site activity. This allows us to improve our site continually and make it responsive to our visitors' needs and interests. We occasionally provide statistics about our Web site traffic patterns and related site information to partners for general marketing research purposes, but these statistics do not identify you personally.

Cookies:
Some of our Web pages may use "cookie" technology to measure activity at our Web site and to customize information to your personal interests. A cookie is an element of data that a Web site can send to your browser to store on your hard drive. The use of cookies is an industry standard and you will find them at most major Web sites.

Cookies allow us to tailor our site to your individual preferences and permit you to navigate certain parts of our site without having to re-enter information you provided on a previous visit. If you prefer not to take advantage of these conveniences, most browsers allow you to decline cookies. You are free to decline our cookies, but if you do, you will not be able to take advantage of these conveniences.

Collection and Use of Personally Identifiable Information:
In some instances, Western Water Works may request or collect information online that identifies you personally, such as your name, e-mail or postal address, or telephone number. Western Water Works also may request or collect information about your preferences, interests, hobbies, and the like.

This may occur in a variety of circumstances, including when you register online, communicate with us by e-mail, respond to surveys, or enroll in contests. Again, you are not required to provide this information, but if you choose not to, some portions of our Web site may not be accessible to you.

We use the information we collect online to provide you with the services you request, and for a variety of general marketing and planning purposes. For example, we may use information that identifies you personally to communicate with you by e-mail, postal mail or telephone about special offers, promotions, products, or services, or to follow up on products or services we have already provided. Western Water Works currently does not rent or sell this information to other companies. However, we may allow our partners to have limited access to databases containing this information to permit them to create and administer marketing programs and promotions for Western Water Works. If you do not want us or our partners to contact you about products, services or special promotions, we make it easy for you to let us know.

You should be aware that we reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of Western Water Works, our employees, customers, or the public.

Public Web Pages:
Western Water Works is not responsible for the uses that may be made by the public of any information you submit to Western Water Works for posting on publicly accessible Web pages.

Questions or Concerns:
If you have any questions or concerns about this online privacy policy, or believe Western Water Works has not adhered to it, please let us know by writing us at:

Western Water Works
5671 Gates Street
Chino, CA 91710

Changes to This Policy:
By using this site, you agree to the terms and conditions of our online privacy policy. Please do not use this site if you do not agree to them. We reserve the right to change this policy at any time, but will post changes on our Web site if we do.

We encourage you to review the terms of this privacy policy whenever you visit this Web site.